Return Policy

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At waxwarmglow, we are confident in the quality of our 3D modeling courses and want you to be completely satisfied with your purchase. This Return Policy outlines our refund process and the conditions under which refunds are granted.

30-Day Satisfaction Guarantee

We offer a 30-day satisfaction guarantee on all our 3D modeling courses. If you are not satisfied with your course purchase, you may request a full refund within 30 days of the purchase date, subject to the conditions outlined below.

Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

• The refund request must be made within 30 days of the original purchase date
• You must have completed less than 30% of the course content
• You must not have downloaded more than 30% of the course materials
• The course must not have been purchased during a special promotion that explicitly excluded refunds
• You must provide a valid reason for the refund request

How to Request a Refund

To request a refund for a 3D modeling course, please follow these steps:

• Contact our support team at notifyuse@waxwarmglow.world or call +19138326075
• Provide your order number and the email address associated with your account
• Explain the reason for your refund request
• Allow up to 5 business days for our team to review your request

Refund Processing

Once your refund request is approved, we will process the refund to your original payment method within 7-10 business days. Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider.

Non-Refundable Items

The following items are not eligible for refunds:

• Courses where more than 30% of the content has been accessed or downloaded
• Courses purchased more than 30 days ago
• Gift certificates or promotional credits
• Courses purchased through third-party platforms
• Special bundles or packages with explicit no-refund terms

Course Access After Refund

Once a refund is processed, your access to the course will be immediately revoked. You will no longer be able to view course materials, participate in discussions, or access any downloadable content associated with the refunded course.

Partial Refunds

In certain circumstances, we may offer partial refunds at our discretion. This may occur if you have completed a significant portion of the course but experienced technical issues or other problems that affected your learning experience. Each case is evaluated individually.

Technical Issues

If you experience technical difficulties accessing our 3D modeling courses, please contact our support team before requesting a refund. We will work diligently to resolve any technical issues and ensure you can access your course content properly.

Subscription Cancellations

If you have a subscription-based access to our courses, you may cancel your subscription at any time. Cancellations will take effect at the end of your current billing period, and you will retain access to courses until that date. No refunds are provided for partial subscription periods.

Disputes

If you have concerns about a refund decision, please contact our customer support team. We are committed to resolving all disputes fairly and will work with you to find a satisfactory solution.

Changes to This Policy

We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information

If you have questions about our Return Policy or need to request a refund, please contact us at:

1740 W 92 St Suite 300, Kansas City, MO 64114, United States

Phone: +19138326075

Email: notifyuse@waxwarmglow.world

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